professional letting specialists, 235 Jesmond Road, Newcastle upon Tyne NE2 1LA

Tenant Find
Tenant Find

FREE phone: 0800 044 5955

Finding you tenants

Our tenant finding services matches you and your property to prospective tenants where you intend to manage to the ongoing tenancy yourself.

Before we agree to market any property we will normally visit with you at the property to take our professional level photographs and full details from you of the property and your tenant requirements.

Landlord clients can choose from one of two tenant finding services that we offer, Tenant find and Tenant Find Plus or we can tailor our service to meet whatever your needs.

Tenant Find

With our tenant finding service all the marketing and viewings of your property with prospective tenants is taken care of for you by our experienced team of letting specialists. Your property is advertised widely on the top portal sites and via their various additional specialist property sites. Properties are advertised in our high street shop window and bright, colourful and distinctive to let boards are erected as standard (advertising boards are displayed in windows where boards are restricted). Our state of the art software system takes care of matching suitable properties to all our current prospective tenants.

Our property specialists will attend all viewings at the property, discuss your terms with tenants and liase with you directly throughout the process to ensure a perfect match.

Once a suitable tenant(s) have been matched with your property we take care of all the relevant referencing paperwork you would expect where possible seeking a credit check, id check, affordability check, employers reference and previous landlord references. In the case of students we seek to obtain a suitable guarantor, usually a parent. If for any reason we cannot carry out certain aspects of our referencing procedure we will discuss it with you before accepting any tenants into your property.

We take care of the signing of tenancy agreements on your behalf, collect the first months rent and where appropriate set up payments from the tenant directly to you. We do not normally handle the deposit for the property, but.. if you would like us to then our tenant find plus service is ideal for you.


Tenant Find Plus

We recognise that whilst you may want to manage the tenancy yourself, collect your own rent and deal with the various maintenance issues, many clients would like a little more from us at the time we find you the perfect tenant.

Allow me to introduce our Tenant Find Plus service, where in addition to everything on our Tenant Find service we will also take care of the following..

We will accept your tenants deposit prior to releasing the keys to them, lodge it with a deposit scheme and ensure all the required paperwork is sent to your tenants within the timescale mandated by the legislation.

Our professional inventory clerks will attend the property and provide you with a detailed condition report including photographs so you can be secure in the knowledge that should your tenants not leave your property in perfect condition you will have all the necessary documentation required for the deposit process.

Our letting and management teams will be both be on hand to offer you any advice during the tenancy and for an additional cost you can request us to assist with any maintenance at your property.

If at any point that you would like us to manage your property, It is an easier process to handover from our Tenant Find Plus service to our property management team.

Tailored Services

Many of our clients are very experience landlords and have certain aspects of the tenant finding process adapted to suit their own needs including using your own tenancy agreement or us collecting rent.

We can tailor our service to suit just about any requirement you may have so please do contact us to discuss any aspect of our services.

More information on our property management service can be found here: Property Management

Get in Touch

If you would like any more details about the services we provide then please contact us via our website, by email or call us FREE on 0800 044 59 55 to discuss your individual requirements. We look forward to impressing you with our unparraleled service!

Office open Monday to Friday 9am-5pm

Contact the pro-lets team

pro-lets have a dedicated team of professional letting specialists.

FREE phone: 0800 044 5955
JESMOND OFFICE:, 235 Jesmond Road, Newcastle upon Tyne NE2 1LA

Our services

Our clients say…

“John by ensuring my properties are always let, you have given me the confidence to grow my business from 2 to 20 properties! … many thanks i could not have done it without you!”
A Morton

“Best of luck with Jesmond, if you provide half the service I get at stud-lets it will be a sure fire winner!”
K Wilkinson

“You guys are simply the best!”

J Stuart
“John as always your service has been exceptional, you have a great team there, see you next year!”
S Sears
“I used to use other agents, not any more!”
“I Reccommend you to everyone”
R Saggar

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Company number 05421729

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